When looking for help on your latest project, it’s important to find an engineering partner that is right for you. However, it’s hard to know if a potential partner is right until you begin working with them. It can seem like an impossible choice, how do you choose to trust someone when you haven’t had a firsthand experience with them yet? While there is no substitute for experience, there are some factors that you can pay attention to gain a better understanding of if they are the right partner for you.
How is their communication?
This may seem obvious, but seriously, this can be a key indicator of how they will behave moving forward. Do they respond to your questions within a reasonable amount of time or do they take days to respond to an email? Do they take notes to remember what you asked for or just say they have a great memory and end up forgetting?
Issues and problems come up in engineering projects, this is normal when going through the engineering process. However, bad communication often turns into extremely bad when issues come up. Rather than be upfront and talk through problems, some may hide issues and this often makes things worse. So how an engineering partner communicates with you is something to pay extra attention to.
How is their service?
This is separate from how they communicate with you. An engineering consultant may be a great communicator but if they don’t pay attention to your needs and requirements, that’s not good service. Engineering is all about solving your customer’s problems, not just technical problems, but also the non-technical problems that you have during the project.
This could include:
- Sharing progress
- Promptly providing information
- Staying on timeline and within budget
This factor comes down if they care about your problems just as much as you do. If they share the same passion to work on your project, then that is the right partner for you.
Experience & Testimonials
These 2 factors go together. Now, engineering is all about solving new problems that have never been solved before. You usually don’t bring an engineer in to solve a problem that anyone could solve. So it is absolutely okay if an engineering firm does not have previous experience with your problem. What experience means here is how much experience do they have pleasing their customers? Are their previous customers happy with their work? Are they excited to tell you about the amazing job the firm did?
These previous customers already took the leap of faith for you so you don’t have to. Work with a partner whose previous customers have had positive experiences. This is the kind of firm that will truly help you throughout your project.
Working with a company like Tresca Design will aid you in the entire process, from start to finish. Your success is our success, from plan to product.
Want to see how we can help you with your next project? Contact us today to find your next engineering solution.